Support Coordinator - to 30K

London (Central), London (Greater)
to 30K
15 Feb 2021
15 Mar 2021
Job Title
Customer Services
Industry Sector
Recruitment, Technology
Contract Type
Full Time

Fantastic opportunity to join a dynamic and rapidly expanding tech recruitment company as a support coordinator, playing a vital and very visible role which is crucial to the company's success.

You will be responsible for answering the main phone line and hosting the online live chats supporting the company's members and current and prospective clients.  You will manage the enquiries email inbox, provide product support for internal customers, helping them navigate the knowledge management systems and support users of the interview scheduling tool on the platform.  You will also provide support for the sales team, creating pitch presentations and helping process and evaluate membershjp requests.

The ideal candidate will be a graduate (or equivalent) with some good solid corporate experience, probably within a customer support role or helpdesk,  possibly within a tech or recruitment environment.  You should have very strong tech skills, be proactive, always looking to improve processes and if you have used a customer service system such as Zendesk, that would be a real advantage.  Your communications skills and phone manner should be first class and you should be hungry to really develop your career and grow with the company.

We regret that we cannot reply to all applications.  If you do not hear from us within 7 working days, please understand that, on this occasion, your CV has not been selected for our client.

Apply for Support Coordinator - to 30K

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on SecsintheCity you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.

Not what you're looking for? Get headhunted for relevant jobs.

Upload your CV
More searches like this