Customer Success Manager

7 days left

Recruiter
C & C search
Location
England, London, City of London
Salary
£45000 - £55000 per annum
Posted
15 Feb 2021
Closes
15 Mar 2021
Ref
AP003
Contact
C&C Search
Job Title
Project Manager
Industry Sector
Consultancy
Contract Type
Contract
Hours
Full Time

C&C Search is currently recruiting for this new opportunity.

Please read through and apply if it is applicable, if not please do not forget our fantastic referral scheme!

Location: London

All about the company I would be working for!

What they do: Work with innovative companies to help maximise funding opportunities

Size of the business: Medium - growing

Company culture: Self-managing, dynamic, forward thinking and trusting

What would I be doing day to day?

  • You will be responsible for managing the delivery and health of high value and key accounts
  • Working closely with various teams, you will coordinate and debrief in order to assist with projects
  • Identifying re-sign and upsell opportunities within each key account
  • Manage/nurture a client database
  • Update the CRM system regularly

What is the company looking for?

  • 3 + years' experience in an Customer Success Manager / Account Management role is ideal, if not you will demonstrate executing and maintain client retention strategies
  • Ideally your experience will lie within Start-up/Tech/Financial services
  • Experience using a CRM tool is essential
  • First class communicator and self-starter

Who is taking care of the client and candidate applications for this position?

Adrienne Pickles - Associate Director,

For this role C&C Search is acting as an employment agency.

Equality, diversity and inclusion. We are committed to supporting and promoting equality, diversity and inclusion. This commitment is embraced by our team and applies to all clients, employees and other stakeholders, such as contractors, volunteers and partners. We passionately believe that everyone is entitled to respect and dignity.

C&C Search is acting as an Employment Business in relation to this vacancy.

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