Junior Desktop support Analyst

6 days left

Recruiter
Labnus Search
Location
London (Central), London (Greater)
Salary
£25,000 - £28,000 according to experience plus bonus
Posted
11 Feb 2021
Closes
11 Mar 2021
Job Title
Customer Services
Industry Sector
Banking / Finance, IT
Contract Type
Permanent
Hours
Full Time

Junior Desktop IT Support Analyst – City based

Leading City finance advisory / Investment bank are looking for a Junior Desktop support analyst to join their friendly and dedicated IT team. Great culture, a company where people stay for many years due to the friendly and professional work environment. This is a new role where the right candidate can really add value and learn with support and training given as they develop, so excellent long term career prospects. A fast paced, dynamic and corporate environment which would suit a confident person with excellent communication skills, a calm and logical manner and someone who enjoys building relationships with people as this is a face-to-face role. Previous Helpdesk experience in a similar role in a corporate environment would be a great advantage.

 

Job outline

  • Provide 1st line support for the business for PC Hardware and Software and mobile device queries.
  • Set up, install, configure and deploy new IT equipment
  • Set up AV/projector rooms for internal and client meeting requests
  • Perform any computer/desk moves where required.
  • Promote the helpdesk as the primary contact point between the IT department and the user community

 

  • Ensure IT Support calls are being resolved in an efficient and effective manner
  • Responsible for documentation of work

Experience required:

  • Experience in first line client-facing IT Support
  • Working knowledge of Microsoft Office (365) applications
  • Basic Knowledge of Ricoh MFD Printers
  • Knowledge of Smart Phone technology (Samsung/IPhone)
  • Desktop operating systems experience (Windows 10). Basic knowledge of servers and Active Directory would be a useful but not essential
  • Knowledge of web browsers (Internet Explorer, Microsoft Edge, Firefox, Google Chrome and Safari)
  • Intelligent, quick logical mind. Ability to analyse and troubleshoot a problem arriving at a logical solution

Salary £25,000 - £28,000 plus annual bonus

Apply for Junior Desktop support Analyst

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on SecsintheCity you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.

Not what you're looking for? Get headhunted for relevant jobs.

Upload your CV
More searches like this