Professional Indemnity Paralegal
- Recruiter
- Page Personnel Secretarial
- Location
- England, Bristol
- Salary
- Up to £24000 per annum
- Posted
- 04 Feb 2021
- Closes
- 04 Mar 2021
- Ref
- JN -012021-2000283
- Contact
- Rebecca Hall
- Job Title
- Customer Services
- Industry Sector
- Legal
- Contract Type
- Permanent
- Hours
- Full Time
I am looking for a Senior Claims Handler for a role in the Professional Negligence team in a legal firm in Bristol! This position would suit someone with a claims paralegal background or similar.
Client Details
Our client is a forward thinking Legal Practice in Bristol. They have modern offices and are in a central location.
Description
As a Professional Indemnity Paralegal, you will be responsible for:
Providing a high-quality service to clients in the management of professional indemnity, D&O and Cyber liability cases. Senior Claims Handlers will typically work on cases with a value of up to £250k and/or more complex cases.
- Manage a varied caseload including developing a knowledge of legal issues in respect of a variety of professions as well as building an understanding of each profession's own rules, procedures and regulatory framework.
- Manage, with support from the Administrator, the set up of new files by reviewing incoming instructions, completing case set-up form, identify relevant issues and passing to Claims Supervisor to allocate with recommendations
- Conduct review of new cases, completing case checklist to identify coverage issues. Assess liability and quantum and establish strategy for the case
- Instruct experts and external counsel where appropriate
- Draft correspondence to brokers/insured's requesting additional information as required
- Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate
- Maintain ongoing contact with the client throughout the process to report on progress and take further instructions
- Play a key role in developing and maintaining client relationships.
- Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties
- Ensure that case management system and hard copy files are updated
- Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information
- Handle confidential information in line with the firms data security protocols
Profile
To become a Senior Claims Handler you will:
- Be of graduate calibre with an excellent academic record
- Have previously worked as a claims paralegal or similar within the field of professional and financial lines insurance, or in private practice as a paralegal / litigation executive particularly as a conveyancing or probate executive is desirable
- An interest in the area of insurance claims management is essential
- Knowledge of case management systems would be an advantage but training will be provided.
- Client focused with an ability to build strong relationships with clients and third party contacts at all levels
- Able to prioritise own workload effectively under pressure and manage conflicting priorities
- Proactive, with a tenacious approach to identifying issues and solving problems
- Quality and customer service oriented with a concern for accuracy and an eye for detail
- Team oriented
- Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
- Committed with a great work ethic and a desire to commit long term to a career in this field.
Job Offer
As well as a competitive salary, this role is permanent, with a secure and international law firm with a variety of great benefits!
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