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Client Support Administrator

A leading publishing company requires a capable and enthusiastic administrator to assist with client queries for 3-6 months

Key Responsibilities

Dealing with client requests, ensuring that expectations are well managed and work prioritised

Maintaining strict operating standards, accurate data management, and client confidentiality

Providing operational and status reports to the Team Leader

Assisting the team in handling other tasks

Communicating, coordinating and following up with necessary internally facing teams

Providing clear information and/or instructions to internal clients and customers regarding their requests and queries

Addressing all clients professionally at all times, both in email and on the phone

Skills and Experience

Previous experience in an administrative role within a corporate environment is essential
Excellent attention to detail
Strong communication skills both written and verbal
A team player
Computer literate with strong ability to pick up new systems

If you possess the relevant skills and experience and are available immediately, please submit your CV today