CRM Assistant

The Client

Our client is a leading law firm based in Central London, who is seeking an experienced CRM Administrator to join their busy Marketing team.

The Role

Your role will include:

• Support users on the day to day running of InterAction by telephone or in person
• Provide InterAction follow up/refresher sessions with users
• Resolve DCM (Data Change Management) tickets
• Run and action data quality searches
• Update new company/person information
• Assist the CRM Manager with running the monthly business report
• Assist the marketing team with sending out electronic mailings
• Event feedback reports
• Billing and InterAction Matter reporting

The Requirements

• Previous experience in Legal or Professional Services
• Previous CRM experience
• Previous InterAction experience essential
• Excellent communication skills - both written and verbal
• Excellent written skills, compiling data analysis and report writing
• Strong organisational and administrative skills