Sales Coordinator

A highly reputable  clinic in  Harley Street are looking for an enthusiastic, driven Sales Coordinator to join their dedicated team. It is essential that you are passionate and have impeccable customer service skills as the role is client facing.

You must be able to thrive in a fast-paced, bustling environment as part of a close knit team where everyone is friendly and supportive of the goal.

Within this role you will be the first point of contact with patients, consultants and medical secretaries. You will be responsible for the management of self-pay enquiries to include out-patient and inpatient procedures, tests and therapies.

This will involve dealing with the initial enquiry, and monitoring the outcome of the enquiry in order to meet monthly targets.

Who we're looking for:

• Proven experience within a sales role and meeting sales targets
• Numeracy with the ability to calculate procedure prices
• Excellent telephone manner and customer service focused
• Analytical approach, able to ascertain fact, problem solve and seek answers to queries for the customer
• 5* customer service skills

Personal Attributes:

• Excellent communication and interpersonal skills
• Good team player
• Strong customer service focus
• Polite and friendly demeanour with a positive approach
• Adaptable and flexible, calm under pressure
• Ability to manage multiple tasks
• Self-motivated, tenacious and target driven with ability to negotiate and influence.