Operations Executive: Compliance and Change

England, West Midlands, West Bromwich
Up to £17000 per annum
11 Oct 2020
26 Oct 2020
JN -102020-1237785
Isabella Petrucciano
Job Title
Industry Sector
Contract Type
Full Time

My client based in West Bromwich is looking for a Quality Assurance Executive to be part of a team. This role is temporary to permanent.

Client Details

My client deals with data on a regular basis and is looking for a Quality Assurance Executive to join the Quality team.


  • The completion of quality assurance checks across various Quality of Service surveys carried out within the Production department.
  • The completion of governance activities for the Panel Management, Recruitment and Helpline activities on site.
  • Update and maintain department KPIs.
  • Use data driven insights to suggest and implement process improvements using Lean Six Sigma tools such as Root Cause Analysis, DMAIC and KAIZEN.
  • Work in collaboration with all departments to promote 'Best Practise'across the site and improve quality.
  • Carry out Internal Audits and Perpetual Inventory counts of Items of Value contained on site.
  • Genuine opportunity to receive L6S training to white (and potentially yellow) belt level.


  • A positive friendly manner.
  • Keen attention to detail and accuracy.
  • Genuine interest in change management and process improvement methodologies.
  • Ability to maintain productive relationships with colleagues and stakeholder contacts.
  • A motivated individual who is able to learn tasks quickly and work as part of a team.
  • Good organisation is a must to achieve challenging daily and weekly deadlines.
  • Ability to handle change in a fast-paced environment.
  • Competent IT (Word, Excel and Outlook) literacy, numeracy and written skills.

Job Offer

£9 per hour.

Based in West Bromwich.

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