Mandrain Speaking IT Analyst

Title: Mandarin speaking IT Analyst/Help Desk

Languages: Chinese & English

Salary： £30-£35K

Company Details

This is a highly respected commodity trading company with headquarters in China. It has a well established UK team based in London and a vast UK clientele. The team is devoted to serving clients and has the very highest standards in customer care that contributes to its high profile and ongoing reputation of being the best in its sector

Summary of the role

Help maintain the company's network server and workstation environment to ensure that there is business continuity & the highest level of security. You will also provide IT help desk support to internal company end users.

Duties

• Maintaining permissions on network drives and applications and are up-to-date and systems are running efficiently
• Monitor the connectivity to exchanges/Internet/ between primary & secondary data centres and other sites
• Assist in the design of computer architecture
• Undertake daily system checks including back-ups, software compliance, security patch management and other anomalies
• Review security logs for internal & external access
• Set up new users with the correct level of authorization & ensure security policies up to date
• Ensuring outages are dealt with promptly
• Preparing servers for new applications and monitoring them daily
• Setting up / building new PC's to comply with internal policy
• Undertake IT Projects
• Make sure telephone & mobile devices are set up, secure and also compliant
• Take internal calls from users and act as de facto 'help desk'
• Maintain the printers

Requirements

• Fluent Chinese
• Graduate in Computing
• Background in IT Architecture including design/best practice/hardware/software, middleware & security.
• Knowledge of Windows Server, Workstations, Exchange, SQL, Hyper-V, Active directory, Domain Controllers, DNS, DHCP, Firewalls, routers and switches
• Knowledge of LINUX based systems