Award-Winning Creative Ad Agency - Front of House Manager

6 days left

London (Central), London (Greater)
From £27,000 - £35,000 dependent on experience
21 Oct 2019
18 Nov 2019
Job Title
Industry Sector
Advertising, Creative, Media
Contract Type
Full Time

Our client is an award-winning advertising agency who pride themselves on their creativity.

They are looking for an experienced Receptionist to join them.  This is a great opportunity for someone who thrives working in a creative and busy environment.

You will be responsible for providing a professional, friendly, welcoming and efficient service to all staff and visitors, acting as the first point of contact. Reporting to the Front of House Manager you will be acting as an ambassador for the company.

Vital for the success of this role is a warm, confident manner, with a genuine passion for client service. They are looking for someone with superior organisation skills as their reception will be a busy central hub for the whole company.

This is a career reception role, please only apply if you have a genuine interest in a long-term career in a front of house role.

Key responsibilities:

  • To be the first point of call for all guests and visitors, greeting all guests in a professional, welcoming and engaging manner
  • Ensure an excellent first impression is created of the agency, by phone or face to face
  • Manage a small front of house team, ensuring a consistent high standard of service, leading by example
  • To have a thorough understanding and knowledge of the history of the agency and their projects and clients so that every person is managed in a personalised way
  • Providing world class customer service to internal and external clients, showing initiative at every opportunity
  • Ensure the reception area is presentable at all times
  • Other ad-hoc duties as requested from time to time

 Key skills and requirements:

  • Prior experience in a client facing role; as a receptionist, clients service manager, hospitality or concierge
  • Have a “can do” attitude as well as being engaging and vivacious
  • Well presented to a professional standard
  • Be able to build strong relationships through excellent interpersonal skills
  • Have a flexible approach whilst being reliable and adaptable
  • Be self-motivated, positive and demonstrate a proactive approach
  • Have excellent organizational skills
  • Good IT skills
  • Ability to prioritise workload and multitask

To be considered to work at this fantastic Agency, get your CV across to us now!

Apply for Award-Winning Creative Ad Agency - Front of House Manager

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