Receptionist

Our client a prestigious financial services firm in the city are looking to recruit a receptionist to join their team. As part of their friendly team you will provide a first class front of house service as well as 5 star concierge. Hours are: 08.00 to 18.00 on a rota basis (08.00 to 16.00) and  (09.00 to 17.00)  and (10.00 to 18:00)

Core Duties:
 To ensure that Company, Client and Statutory regulations regarding Hygiene, Safety, Fire and Security are complied with at all times.
 To maintain and ensure teamwork and good ethics with your colleagues, supervisor and managers and to communicate clearly at all times.
 To maintain high standards of personal hygiene and food handling practices, in accordance with the Hygiene policy and current legislation.
Specific Duties and Responsibilities:
 To ensure that you know and understand the daily work schedule so that you are fully conversant with your expected duties stated in the Reception Procedures Manual.
 To answer and transfer calls according to procedure as per the Reception Procedures Manual.
 To ensure that all Clients/Guests are welcomed appropriately and looked after, from the moment they arrive 
 To ensure Guests are taken on the whole service journey including the offering of concierge services.
 To ensure that your workspace is kept free from personal belongings and clutter at all times (Work Space Procedure).
befitting an executive reception, no personal calls or mobile phone use in public areas.
 As requested, book taxis in accordance to the Taxi booking procedure.
 To adhere to the Broker Files Procedure.
 To book/update all meeting rooms, food and drinks requests into Condeco by writing specific notes for post room(equipment, room set up etc) and chef (menus and dietary requirements) and communicating immediately of any changes.
 To create all visitor reports, daily, weekly hospitality reports and confirm all food bookings 48 hrs in advance.
 To produce/type all private dining menus for food and wine and write/update the notes, dietary requirements, wine requests, start time, attendee names in Condeco.

We require individuals  with proven font of house experience within professional services including switchboard and room booking experience