Administrator

Coordinator -26k commission/bonus 38k

A prestigious private clinic in the West End is seeking a motivated and friendly Coordinator to support patients from their first point of contact through to aftercare. You will deliver outstanding client care and work in sync with the entire medical team. As the 'go to' person for these patients it is important that you are warm and informative.

As the Coordinator you will

• Meet and greet clients following an initial phone call to support them
• Hit monthly booking target, all warm leads, no cold calling
• Book client meetings and surgery appointments
• Invoice and update records

Personal Requirements

• Previous customer service experience
• 5* customer service skills
• Working knowledge of Word/Excel/Outlook. Salesforce knowledge would be welcomed
• Flexible on working Saturday and shifts 8-4, 9-5, 9-6 (with 1 day off in the week)
• Ability to communicate calmly and compassionately
• Must have worked within a sales role previously demonstrating the ability to work with targets and KPI's.

Benefits

• 28 days holiday
• Private health insurance
• Private dental care
• Pension
• Session ticket loan
• Working in a sociable and fun team