Personal Assistant to the Learning and Development Manager

Owen Reed are recruiting for a Personal Assistant to join a top London law firm.  The PA will report to the Learning and Development Manager.

The Personal Assistant will work closely with colleagues in the London office and Globally too.

Responsibilities include but are not limited to:
• Providing a discrete and confidential PA service to L&D Management and/or Members of the Leadership team
• Manage diaries in Outlook: arranging meetings in different time zones, sending and responding to invites resolving conflicts, confirming appointments and bringing forward papers
• Arrange training where requested: liaising with internal and external clients to confirm training courses, prepare and print materials in a timely fashion, book rooms and catering
• Maintain accurate paper and electronic records e.g. logging client training in Interaction and the Learning Management System (LMS) and running reports as required
• As requested ‘test’ and provide feedback on on-line learning products
• Ensure that work received is logged, scanned and saved in the document management system
• Organise and lead post course review meetings to address any errors and make improvements for future courses
• When requested by clients produce certificates of attendance
• As a matter of course update process notes in order to ensure that systems and procedures remain efficient and effective
• Meet and greet external trainers, speakers and delegates and settle them in the room in which they will be working/training
• Review participation in compulsory e-learning courses and proactively keep Compliance informed of progress
• Efficiently processing supplier invoices or expense claims
• Proactive management of overseas business trips for Managers by liaising with local contacts, drafting programmes; preparing and shipping courseware, booking flights and hotels, obtaining cash, passports and visas, preparing itineraries and processing expense claims
• Assist co-ordinators by helping to set up training rooms in advance of sessions ensuring that courseware and equipment are in place and technology is working
• Prepare for and attend weekly catchups with Senior PA and daily catchups with L&D managers to discuss work load and progress on projects
• Make arrangements for the completion of psychometric tests, produce reports
• Update Interaction in a timely fashion
• Responding to telephone enquiries, take accurate messages and pass them on