Insurance Team Leaders - Coventry & Northampton
- Recruiter
- Page Personnel Secretarial
- Location
- England, Northamptonshire, Northampton
- Salary
- £23000 - £28000 per annum
- Posted
- 10 Oct 2019
- Closes
- 07 Nov 2019
- Ref
- 14053717/001
- Contact
- Lucy Bayliss
- Job Title
- Customer Services
- Industry Sector
- Insurance
- Contract Type
- Permanent
- Hours
- Full Time
Insurance Team Leaders required to be based out of either Northampton or Coventry. Permanent positions with successful company
Client Details
My client is a successful and growing insurance organisation with 2 large contact centre based in Northampton and Coventry. Due to business growth they are looking for Team Leaders to start in October.
The ideal applicants will have a background in insurance and contact centres.
Description
Customer satisfaction is key and you will be playing an important role in delivering the core values of this organisation by being transparent, open and honest, by promising to do the right thing for customers, and by tailoring policies to each customers' personal needs.
Responsibilities:
Maintain a high performing work culture
Coaching & Development of team members
HR procedures as and when required
Exceptional communication and strong organisation skills
Understanding and implementation of high compliance standards
The ability to multitask throughout the day to day operations
Profile
The ideal candidate
Friendly phone manner
Able to explain policy information to customers
Sales through service
Able to glean relevant information in a sensitive manner
Excellent customer service
Insurance background
Sales through service
Job Offer
Salary between £24,000 - £28,000 plus an achievable uncapped monthly bonus scheme with an average annual earning of £32,000
An opportunity to earn exciting monthly incentives
Private health insurance provided by Vitality
A FREE Gym membership supported by Vitality
FREE travel insurance in Europe and discounted annual worldwide travel insurance
Discounts at Cinemas, retailers and entertainment in partnership with Perkbox
Personal development and coaching plans provided, tailored and reviewed monthly, to guide you in progressing within our company
Shift pattern:
8am-4pm
9am-5pm
10am-6pm
12pm-8pm
1 in 3 Saturdays
1 in 3 Sundays (when working a Sunday - Friday and Saturday are taken off work)
Start date Northampton 28th October
Start Date Coventry 21st October
This is an exciting opportunity to join an expanding, successful organisation. To apply please submit your current CV.
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