HR & Office Manager / Online retail brand

HR & Office Manager  – Online Retail brand

Up to £40k + benefits

Location: Kings Cross

WHO ARE WE

Our client is the UK’s leading provider of high-quality personalised gifts for baby and children, as worn by the likes of “Prince George, Luna Legend and Blue Ivy”. Since launching 8 years ago the business has grown to over 100 team members (30 in London’s head office) and, just like their revenue, is growing fast! Despite our extensive growth, we've remained true to our core values of top quality, excellent values, and really have built an amazing team!  

ABOUT YOU

As the HR Advisor & Office Manager, you are a key ambassador for the brand, being the first point of contact both internally and externally. You are responsible for ensuring that all office and employee operations run smoothly, from making sure that key meetings run on time to maintaining HR policies, records and managing diaries.

You are positive, energetic, logical, professional and committed to implementing the small and big touches that helps the business an incredible great place to work. You will be calm under pressure and able to deal with challenging situations with ease working on your own autonomy with little need of direction.

As the HR Advisor & Office Manager, you will have a natural aptitude to learn and digest information whilst being the first point of contact both internally and externally. You will be a natural people person with the ability to understand and read others needs in a natural and emotionally intellectually aware manner.

KEY DUTIES

HR Advisor

• The company point of contact for all HR queries
• Manage all employee relations issues, including, but not limited to, grievance, sickness, and redundancy, liaising with our external employment lawyers as required
• Maintaining the HR system
• Keeping up to date with any employee updates and completing all HR paperwork for all aspects of the employee lifecycle
• Liaising with managers to assist with administration around recruitment including helping refine job descriptions, posting adverts and arranging interviews

PA & Diary Management 

• Maintaining, organising and gatekeeping calendars for Founders and booking rooms or restaurants where necessary
• Booking travel and accommodation
• Assisting with personal to-do lists for Founders
• Proactively recognising and managing any requirements or issues with diary management or to do lists

Office Manager

• Booking rooms for meetings
• Working closely with the wider business in planning for key events such as Black Friday and assisting where possible
• Ensuring that daily stand-up meetings happen
• Ordering office stationary and additional items as requested from the wider team
• Attend key company meetings including, but limited to, weekly Trade and SLT meetings to ensure they run to time and taking minutes that are escalated to the team and circulating agenda ahead of the meeting where required
• Being a key ambassador for the brand and doing all you can to help ensure a positive and efficient working environment

REQUIREMENTS

• Previous experience in office management, preferably within a creative background
• Someone with a psychology degree background is desirable but not essential
• Previous HR Administration/Advisor experience is essential
• Excellent attention to detail that doesn’t falter when working under pressure
• Strong interpersonal skills with the ability to communicate effectively and build relationships at all levels in the business and with external stakeholders
• Confident and professional in holding team members and SMT accountable for actions and in responding to challenges from others
• Proactive in using initiative to recognise and manage office and employee needs
• A strong natural aptitude with the desire to learn and grow
• A natural team player who can integrate with others at all levels
• CIPD qualified or equivalent or working towards desirable but not essential

Office Manager / HR Advisor – how to apply:

To be considered for this Office Manager / HR Advisor position, please email your CV immediately with reference “Office Manager / HR Advisor

Due to the high volume of applicants, Office Collective can only respond to successful candidates. We wish you the best of luck with your job search.