Junior Deskside Support Specialist @ US Law Firm to £32,000
- Recruiter
- Larbey Evans Ltd
- Location
- London (Central), London (Greater)
- Salary
- Up to £32,000
- Posted
- 25 Sep 2019
- Closes
- 23 Oct 2019
- Job Title
- Administrator
- Contract Type
- Permanent
- Hours
- Full Time
One of the best law firms to work at in the world is hiring a new IT junior to cover predominantly 1st and 2nd line duties, a minimum of 6+ months experience, preferably from within a law firm is essential. This role’s duties will include deskside support, ensure incidents/requests are logged and entered accurately and to respond to calls elevated by the 1st line service desk, escalation of problems and outstanding tickets, software/hardware testing and evaluation, administer team inbox/calendar, video-Conferencing and AV support, PC imaging and deployment and work within weekly rotating service desk shift pattern, procurement of IT equipment, to be on-call as required by the firm, provision of support services to other European offices, be available for weekend work and possibility of European travel and to undertake any other tasks or responsibilities that reasonably fall within the remit of this post and attend off site training. Applicants require a software skill set in commonly used operating systems, word processing, remote access and call logging software experience and be a self-motivator and team player with a ‘Can do' approach to all matters.
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