Key Client Relationship/Marketing Manager at top US Law Firm: to £85,000

Location
London (Central), London (Greater)
Salary
Up to £85,000
Posted
19 Sep 2019
Closes
17 Oct 2019
Industry Sector
Legal, Marketing
Contract Type
Permanent
Hours
Full Time

A prestigious US Law Firm based in the heart of the City is looking to hire a new Key Client Relationship Manager to work within the Marketing team in the London office on a permanent basis.  This role will be to solely work with one of the firms largest technology clients, focusing on enabling strategic growth working closely with the Key Client team Partners and the Director of Client Relations to enhance and expand relationships with the Key Client. Responsibilities include collecting and analysing all available data pertaining to the firm/Key Client relationship, providing actionable recommendations based on data analysis to grow and deepen the relationship and safeguard against threats to the relationship, producing reports such as new matter alerts, and monthly/quarterly financial reports reflecting the firms key financial reporting indicators, identifying opportunities to expand work for the Key Client, and distils firm’s qualifications to seek to win new work (e.g. robotics, analytics, machine learning to highlight our leadership credentials in certain areas), creating plan for targeting and developing relationships, as appropriate, with portfolio companies of the Key Client, building infrastructure across the Key Client team:  key activities involving capturing and sharing client information around pricing agreements, relationship investment (including ROI) meetings, billings, client news, client contacts, mailings lists, etc, developing  an “on-boarding” process to help client orientation for fee earners on all Key Client matters, helping plan, strategize and implement a global client team for growing the Key Client relationship, based on analysis described above, tracking activities and progress against goals, ensuring progress on Key Client-related initiatives and alignment with Key Client policies.  Other duties include acting as primary contact for Key Client on panel pitches, RFP content, presentation rehearsals, win /loss reviews, etc,  maintaining descriptions of Key Client matters, providing support to ensure firm maximizes benefits from the client secondment, such as providing pre-briefs, keeping in touch programs and debriefs upon completion of the secondment, ensuring that regular Key Client team meetings and/or calls occur regionally and globally as appropriate, and assist with content of meetings, liaising with local marketing staff across the Firm network to ensure execution of events and other business development activities for the Key Client to the highest standards, maintains the Key Client team budget and makes strategic decisions based on available funds.  Candidates must degree educated with a minimum of 3- 5 years management consultancy/marketing experience required, in addition to strong analytical, strategic and organisation skills.

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