Legal Secretary - Personal Injury and Clinical Negligence

Owen Reed are recruiting for a Legal Secretary to work for a firm in London Bridge.  The Legal Secretary must have Personal Injury and Clinical Negligence legal secretary experience.  This role is a fixed term contract.

The Legal Secretary will act as workflow manager for other support services including delegating and supervising the completion of document production, file management and copying/scanning work. The Legal Secretary will take an active interest in, and obtain a thorough understanding of, all aspects of client requirements to provide exceptional service to both the solicitors and clients.

Key responsibilities of the Legal Secretary:
• Manage electronic diaries, ensuring they are up to date and reminding solicitors of meetings etc daily
• Arrange meetings, book conference rooms, refreshments, check rooms prior to meetings etc and liaise with other attendees, both internal and external
• Arrange for travel bookings and related details to be made through the support teams
• Arrange photocopying, printing, organising couriers, sending out of letters, faxes etc
• Arrange for files to be opened and closed, supervise general filing requirements and record keeping
• Use effective systems to ensure that both short and long term tasks are completed within required timescales
• Support solicitors in marketing activities including involvement in preparing submissions to legal ranking bodies, preparation of pitches and presentations
• Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner
• Monitor post and/or e-mails and dealing with as appropriate and ensure that all client related correspondence is passed on to an appropriate fee earner if the relevant person is out of the office
• Liaise with business support departments on behalf of solicitors as required
• Liaise with the department’s Team Leader over any planned absences, arranging cover as necessary and communicating this to the relevant fee earners.
• Become an active part in the care of clients and be wholly familiar with contacts/clients
• Enter, maintain and update client details and relevant information on the firm’s contacts system
• Deal with basic client queries and general administration
• Arrange client meetings
• Check correspondence, attachments, documents, reports, presentations, faxes etc produced by the Document Production team before they are passed to the relevant solicitor and undertake basic/minor amendments where appropriate
• Type urgent/confidential correspondence and emails
• Produce and maintain Excel spreadsheets as required
• Assist solicitors in ensuring their time is recorded properly and entered onto the system daily
• Assist solicitors in the billing and credit control process by liaising with the solicitor and accounts and to produce standard financial/time reports through the system
• Request cheques, bank transfers and paying in money received, as appropriate
• Assist solicitors in expense management and claims, ensuring these are billed to clients where appropriate