Administrator - Leading London Luxury establishment

Leading London luxury organisation is looking for capable administrator for their property acquisition department. The role supports the deputy inventory manager in analysing stock levels in accordance with our internal service level agreements.

Main Duties:
*Providing exceptional client service on the counter in respect of all post sale
activities
oshipping quotes/shipping invoices
ointerest and storage charges
*Issuing "Merchandise in Baggage" paperwork and accepting shipping instructions, plus
requesting and communicating customised shipping quotes
*Processing and allocating clients payments to their accounts.
*Authorising the financial release of property.
*Escalating client queries (payment and shipping related) through to the relevant
Post Sale Manager.
*Answering phones in respect of any internal queries.
*Document management.
*To provide Post Sale Administration support on an ad-hoc basis as and when required
(e. to cover in the absence of Post Sale Administrator if necessary), including
quote processing, payment posting & banking, issuing output and VAT refunds.

Qualifications

*Excellent client service skills.
*Calm demeanor, especially under pressure
*Well presented with a friendly, enthusiastic and welcoming disposition
*Exceptional oral and written communication skills
*A second European language is desirable
*Good numeracy skills. Experience with basic bookkeeping is an advantage.
*Logical and practical thinking, with excellent resourcefulness and problem solving
skills
*Ability to work both independently and to partner with colleagues
*Prior experience with SAP is a 'nice to have', but must be computer literate

Thank you for applying to this advertisement; we appreciate your interest in this opportunity. All applications are important to us, but due to the high volume of response we receive from our advertisements, we only contact successful applicants. We wish you all the best in your search for a new position.