Student Rental Administrator
- Recruiter
- Morgan Spencer Limited
- Location
- London
- Salary
- £26400 - £29000 per annum, Benefits: Fab Benefits and Bonus
- Posted
- 04 Sep 2019
- Closes
- 02 Oct 2019
- Ref
- LH/StudentAdmin02
- Contact
- Lesley Holden
- Job Title
- Administrator
- Industry Sector
- Education
- Contract Type
- Permanent
- Hours
- Full Time
Student Rental Administrator (X 2)
£26,400-£29,000
City
My Client a busy student accommodation provider are looking for two Residential Coordinators on City Sites. You will need to have experience in a client facing role from a similar environment such as Student Accommodation, Estate Agent Admin, Service Office or Property Admin/Coordination.
Duties:
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
£26,400-£29,000
City
My Client a busy student accommodation provider are looking for two Residential Coordinators on City Sites. You will need to have experience in a client facing role from a similar environment such as Student Accommodation, Estate Agent Admin, Service Office or Property Admin/Coordination.
Duties:
- Provide administrative support to the management team including writing letters, raising invoices, filing, photocopying, receiving payments and issuing receipts.
- Maintain student records and occupancy lists.
- Assist in arranging and conducting sales viewings and help manage the student renewal and expansion process.
- Provide exceptional customer service at the front desk and via telephone; managing and dealing with all queries, complaints and ensuring satisfaction is achieved in line with the policies.
- Assist with debt collection and use internal finance package, Kinetic Solutions, to input and extract financial information.
- Log any maintenance faults reported and liaise with Management team.
- Liaise with contractors and coordinate/monitor the onsite repairs service.
- Assist in maintaining high levels of site cleanliness and presentation.
- Assist with room/building checks and the move-in, move-out process.
- Be responsible for issuing/retrieving keys and swipe cards to students.
- Assisting with the preparation of resident accommodation at the end of each tenancy agreement ready for the new arrivals.
- During the summer/turn-around period, all staff are required to help get the site ready – this may include physically demanding activities e.g. moving furniture and appliances.
- Previous admin experience within a client facing service industry.
- Desirable - previous experience of business development/sales and/or facilities and/or financial knowledge including credit and cost control.
- Good knowledge of MS packages.
- Excellent communication skills and the ability to deal with difficult situations.
- Proactive with a strong ability to problem solve, multi-task, plan and organise.
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
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