Swedish Speaking Operations Coordinator

The role of Swedish Speaking Operations Coordinator for the Global FMCG brand based in Hammersmith is responsible for the management of the critical path from the initial placing of an order to final delivery into the customers warehouse. The operations coordinator will be looking after the Nordic Sector.

Client Details

The client is the leading manufacturer and distributor of luxury fashion and sports eye wear. Based in Hammersmith, the client is a global brand with over 25 different brands associated to their name.

Description

The key responsibilities and duties of a Swedish Speaking Operations Coordinator for the Luxury FMCG brand include but are not limited to;

• Effectively manage customers orders.
• Order Portfolio Management - Understand the nature of incoming orders (Replenishment's/Implementation/Production)
• Inserting Orders/Special Orders (Promotion/Special request from Customers)
• Ensure blocked orders (no matter the acquisition mode) are processed (reduce to a minimum)
• Order management in SAP (Order type, delivery date compatible with GTM date) are continually checked until delivery to Customer.
• Process order cancellations or delay delivery date if required by customers or by the Key Account management team
• Process claims: missing frames, frame returns (new orders).
• Delivery bookings/order tracking/monitoring deliveries/OTD tracking/liaising with the labelling companies/liaising and helping to provide reliable shipment forecasting.
• Ad-hoc reports when required (Mainly Business Objects/SAP/Excel).

Profile

The successful candidate for Swedish Speaking Operations Coordinator will have/be the following;

Desirable Requirements:

Job Offer

The successful candidate for the role of Swedish Speaking Operations Coordinator will have access to a great benefits package!