Customer Services Agent

Location
England, Shropshire, Shrewsbury
Salary
£8.50 - £9.50 per hour
Posted
16 Aug 2019
Closes
10 Sep 2019
Ref
3499594
Contact
Danielle Ford
Job Title
Administrator
Industry Sector
Public Sector
Contract Type
Temporary
Hours
Full Time

Customer Services Agent, Temporary on going, Shrewsbury £9 Per hour.

Your new company
This is an exciting opportunity to join an emergency services contact centre located in Shrewsbury on a full time basis.


Your new role
You will take responsibility for:

  • Responding to a range of enquiries efficiently and with due care, diligence and sensitivity
  • Dealing with a wide variety of customer queries, and logging them on the system appropriately.
  • Be able to handle inbound and outbound calls, so great telephone manner is imperative.
  • Process a variety of administrative tasks using the internal company system in which training will be provided.


What you'll need to succeed
You will need to have previous experience within Customer Services and within the pubic sector to be considered for this position. You will have excellent communication skills and enjoy speaking with customers. You will be motivated and have a 'can do' attitude. You will be able to demonstrate high level of accuracy and attention to detail.


What you'll get in return
You will receive a competitive working hourly rate with the opportunity to work as part of a team of professionals. You will receive training and support in order to succeed. This is a full time on going temporary position with free parking available on site.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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