EA Manager, West End

West End
Competitive remuneration
14 Aug 2019
21 Aug 2019
Job Title
Industry Sector
Banking / Finance
Contract Type
Full Time

This is an exciting opportunity to join a dynamic, well-established global firm based in the West End. You will use your experience and corporate knowledge to lead, manage and develop a busy EA team 


  • Day to day management and coordination of EAs
  • Monitoring allocations to meet changing business needs; developing relationships and understanding individual requirements
  • Ensuring cover for absences, holidays and sickness
  • Managing any disciplinary or performance issues in collaboration with HR
  • Responsibility for the ongoing training & development of support staff; on-going development and streamlining of induction/on-boarding programme/process
  • Working with global teams to develop, deliver and facilitate best practice
  • Leading recruitment of support staff (Perm/Temp)
  • Own and drive annual / mid-year performance review process
  • Work with HR on benchmarking and tracking market rates, salary structures; making recommendations
  • Encourage initiatives to enhance a strong ‘team’ culture of collaboration
  • Arrange team building meetings and EA social events
  • Special Projects


  • Previous experience of managing a large EA/Secretarial team, ideally gained from Financial/Professional Services firm
  • Evidence of leadership, people management and people development
  • Strong ability to motivate and develop high performing teams
  • Excellent relationship building skills at all levels
  • Emotionally intelligent and approachable
  • Proactive and solution driven
  • Discreet and able to problem-solve
  • Calm and effective under pressure
  • Team orientated

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