EA Manager, West End

This is an exciting opportunity to join a dynamic, well-established global firm based in the West End. You will use your experience and corporate knowledge to lead, manage and develop a busy EA team 

Responsibilities:

• Day to day management and coordination of EAs
• Monitoring allocations to meet changing business needs; developing relationships and understanding individual requirements
• Ensuring cover for absences, holidays and sickness
• Managing any disciplinary or performance issues in collaboration with HR
• Responsibility for the ongoing training & development of support staff; on-going development and streamlining of induction/on-boarding programme/process
• Working with global teams to develop, deliver and facilitate best practice
• Leading recruitment of support staff (Perm/Temp)
• Own and drive annual / mid-year performance review process
• Work with HR on benchmarking and tracking market rates, salary structures; making recommendations
• Encourage initiatives to enhance a strong ‘team’ culture of collaboration
• Arrange team building meetings and EA social events
• Special Projects

Requirements:

• Previous experience of managing a large EA/Secretarial team, ideally gained from Financial/Professional Services firm
• Evidence of leadership, people management and people development
• Strong ability to motivate and develop high performing teams
• Excellent relationship building skills at all levels
• Emotionally intelligent and approachable
• Proactive and solution driven
• Discreet and able to problem-solve
• Calm and effective under pressure
• Team orientated