Corporate Secretarial Team Leader
- Recruiter
- Owen Reed
- Location
- London Blackfriars Station, London (Greater)
- Salary
- £50,000 - £55,000
- Posted
- 05 Aug 2019
- Closes
- 02 Sep 2019
- Ref
- JA/217208
- Job Title
- Legal Secretary
- Industry Sector
- Legal
- Contract Type
- Permanent
- Hours
- Full Time
Owen Reed are recruiting for a Corporate Secretarial Team Leader to join a top London law firm
The Corporate Secretarial Team Leader must demonstrate strong people management skills together with PA and administrative competencies to the highest level. The Secretarial Team Leader will report to the Head of Secretarial Services.
Responsibilities
- Take responsibility for the work you and your team produce ensuring high levels of attention to detail.
- Support the Head of Secretarial Services in helping to ensure quality of support to fee earners and make recommendations for where improvements can be made.
- Manage resourcing of all Legal PA administrative staff by monitoring coverage, allocations, overtime and sickness/holiday absence.
- To attend and contribute to team meetings, identifying new ways of working and suggesting improvements.
- To encourage the PAs/Administrators to take ownership of projects and provide resourcing solution.
- Ensure effective utilisation of in-house and off-shore resources to include Document Services.
- Take an active interest in the workload and requirements of each area across the business and provide flexible services to ensure deadlines are consistently met.
- Support your team to prioritise work daily by checking timescales, ensuring most important tasks are completed first, working with others to address and manage peaks in workflow should the need arise.
- Identify workflow issues and collaborate with others to propose solutions.
- Create and maintain an efficient, effective and motivated team; encourage and inspire the team and positively influence morale; guide the team and lead by example.
- Be continually aware of, monitor and manage any performance, time keeping, sickness and informal employee issues escalating to the Head of Secretarial Services or HR in a timely manner.
- To ensure PAs/Administrators adhere to Standard Operating Procedures, identifying performance and behavioural issues, identifying areas for improvement, implementing Performance Improvement Plans, setting and monitoring performance objectives.
- To manage performance of PAs/Administrators to formal stage of HR process.
- To promote and monitor the wellbeing and work life balance of the PA team.
- Be flexible in approach to role and task completion and when applicable 'step-in' or 'step-up' to other roles/positions that may need support.
- To meet regularly with Partners and Business Managers to review the effectiveness of the secretarial team and ad hoc projects for them
- Build relationships of trust across the firm by liaising with other Business Services teams and keeping abreast of firmwide initiatives and communicating as appropriate.
- Work with the Head of Secretarial Services to determine the firm’s needs for delivery and user expectations of support; adapting and delivering change management programmes in line with business requirements.
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