HR People Operations Manager / IT

HR People Operations Manager / IT

Salary: Up to £37,000 plus amazing benefits

Location: Hoxton, London, N1

Industry: Tech/ IT

Do you love people? Are you passionate about HR and thinking outside of the box? Do you thrive in a modern and forward-thinking environment? If the answer is yes then this role is for you! 

Our client is a modern and forward-thinking IT innovation business that empowers their clients to aspire and succeed by using innovative and cutting-edge technology to ensure they are heads above the competition. They work in close partnership with their clients to deliver impactful and sustainable business outcomes. With a cliental across the enterprise, commercial and public sectors their main aim is to increase productivity, accelerate growth and deliver outstanding user experiences.

We are now looking for a forward-thinking and results-orientated People Operations Manager to join our lively team. With lots of exciting plans, we’re looking for someone with lots of passion and motivation who works with authenticity, integrity and high-energy to be part of our exciting future plans!

Our ideal candidate will be a real people’s person with the ability to relate to others and who works well in a team environment. You will have previous generalist HR experience, up to date on employment law and able to build deep and trusted relationships across the business.

In this role, you will play an essential role in people-related matters and policies crafting optimal conditions for the team to learn, develop and perform.

We are truly passionate about our culture and values and are looking for someone with integrity and drive to be part of an incredible organisation!  We appreciate the huge significance of hiring, developing and effectively managing our workforce and this role will be central to these things where you will be at the heart of everything that we do people related.

We thrive on diversity, personal experiences, ideas and thinking outside of the box! Our motto is relationships first, think differently, be responsible, get excited, go beyond!

General Responsibilities

HR

• Help to shape and execute against our People Plan in support of the wider business strategy
• Management of contracts of employment
• Keep up to date with employment legislation
• Contribute to the development of performance reviews and development plan processes
• Track and review key HR metrics and trends including; headcount, sickness absence, cost per hire, time per hire and employee retention, maintained within the PX digital dashboard
• Provide full HR administrative and service support on a day to day basis to the business and team
• Maintain all employee records on the HR database
• Explore people trends in recruitment and talent management
• Manage monthly payroll changes and adjustments to ensure a smooth process
• Management of employee benefits package
• Be authentic and champion our values and culture at all times

Employee Relations (ER)

• Advise on policy and aligning the business to existing and new HR policies
• Protect the business by ensuring legal compliance that is culturally in line with our brand values.
• Manage ER casework as required, involving consultation, grievances, disciplinary, performance management and settlement agreements.
• Work with the business to review, define and roll-employee guidelines, policies and procedures, where required.

Recruitment

• Sourcing and direct approach of suitable candidates using various platforms
• Meeting with team members to identify potential referrals from their own networks
• Undertake the first contact with candidate and telephone screening
• Support recruitment and onboarding processes, providing and advising on role specifications,
• Contribute to recruitment decisions where appropriate
• Organise, manage and where required carry out interviews for new opportunities

About you

• Hands-on experience within a generalist HR role
• Solid knowledge and application of UK employment law and legislation
• Experience within all aspects of HR including recruitment, on-boarding, employee relations, HR policy, compensation and benefits
• Solid team-leading and people management skills

· Proficient with all Microsoft packages including Word, PowerPoint, Excel & Outlook

• Experience of using People HR desirable but not essential

Personal Attributes

• Motivated, personable and full of passion for what you do
• High level of emotional intelligence
• The ability to engage and influence at all levels
• Excellent verbal and non-verbal communication with an effective writing style
• Hardworking, meticulous attention to detail
• Warm, friendly and engaging
• Ability to work effectively in a fast-paced environment with the ability to multi-task
• Confident and relatable