Customer Services & Rewards Coordinator

The role of French and Italian speaking Recognition's & Rewards Coordinator is to recognise representatives across the growing European market for their key achievements and success in the multi-level marketing industry. As such the Recognition & Rewards Coordinator is responsible for the recognition processes for the companies European market and assist the Events Manager in a collaborative manner with all events at any level.

Client Details

The client is a market leading, fast-growing direct selling marketing company with a series of Health and Wellness brands associated to them. They are based in West London, Hammersmith.

Description

The Key duties and responsibilities for the role of Customer Services & Rewards Coordinator based in W. London, Hammersmith include but are not limited to;

• Provide leadership to and manage the Europe Recognition program for UK and EU Representatives
  
• Pull-Up weekly reports: Title Advancement and Gold Status
• Track and understand recognition and rewards program
• Track and understand shipment times for recognition items
• Organise, print, assemble and ship out recognition on a weekly basis.
• Assist Customer Services Support and/or Representatives in resolving issues with recognition and reward
• Contact owners of Founders Club and top leaders on birthdays and send flowers from the company
• Ad-hoc Administration.
• Etc.

Profile

The successful candidate for the role of Recognition's & Rewards Coordinator will have or be the following;

• Prior experience within Customer Services
• Fluent standard in French and Italian with excellent communication skills, both written and spoken; Another European language such as Spanish is beneficial.
• Prior experience in event organisation/Management (desirable)
• Strong organisational skills and technical knowledge.
• Project management experience (beneficial)
• Meticulous attention to detail.
• Direct Selling experience is an advantage but not essential.

Job Offer

The successful candidate will have access to a range of benefits such as;

• 25 days annual leave + 8 Bank Holidays
• Aviva Pension Scheme
• Annual and Quaterly Bonnus Scheme
• Gym Access
• Monthly Product Allowance
• Many more!