Administrator (Friday - Monday shifts)

Location
England, Oxfordshire, Oxford
Salary
Up to £12 per hour
Posted
18 Jul 2019
Closes
15 Aug 2019
Ref
NM8890
Contact
Wild Berry Associates
Job Title
Customer Services
Industry Sector
Travel & Tourism
Contract Type
Temporary
Hours
Full Time

We are recruiting for an online organisation based in Oxford. This is an excellent opportunity for someone looking for weekend work the shifts are Friday - Monday 8am - 8pm.

You will have had experience within customer services before and be free for work immediately.

This is a busy role where you will be part of a fun team.

Duties;

  • Assist in validation checks for clients and customers
  • Investigate suppliers using the information provided by the customer
  • Analyse information and make conclusions in an efficient manner about the legitimacy of the customer/client
  • Make and respond to telephone calls and emails to assist customers with any additional checks we may need to validate them
  • Resolve issues that arise from validation checks and provide clear and concise feedback to the customer
  • Handle any issues associated with the misuse of a customer's account
  • Investigate existing suppliers for suspicious or fraudulent behaviour
  • Evaluate the risk that an existing customer would pose to the company
  • Use in-house tools to recognise the increased threat of an existing account and act upon that information in an efficient manner.

You will be available for the shifts as detailed below.

Successful candidates will be contacted within 5 working days.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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