Membership Assistant

Membership Assistant

We are currently recruiting for a Membership Assistant for our client based in Central London. This position is a temporary ongoing, starting immediately, and is paying £15 an hour.

Who will you be working for?

Our client is the professional body responsible for a specific field of healthcare throughout the UK, and it ensures the quality of patient care through the maintenance of high quality standards.

What will you be doing?

• Supporting the Membership Data Manager with the member engagement plan with the recruitment and retention of members/non-members
• Data input and management
• Assist in the processing of membership applications and training forms, as well as membership upgrades in a timely manner.
• Participating in the annual stock take of College merchandise
• Act as a first point of contact, answering queries and requests from members, prospective members and stakeholders over the phone and by email
• Communicate with internal and external stakeholders
• General admin as and when required.

About you:

• Experience in a membership department or in a strong customer service role
• Experience of using a CRM system
• Proven administrative skills
• Understanding of data protection laws and/or a willingness to learn
• Excellent communication skills, both written and oral
• Ability to tailor communication style to suit the audience whilst being non-judgmental and sensitive to individual differences
• Experience of working in an environment of change, growth and innovation
• Educated to A Level (or equivalent), or through proven work experience
• Strong experience of Microsoft Office, in particular Word and Outlook and ideally Excel

What's in it for you?

This is a fantastic opportunity to join the College at a key moment in its development, as they undergo a period of exciting growth and change. The office is based in a vibrant area of Central London, and is temporary ongoing, paying £15 per hour, and starts immediately.

How to apply:

To apply for this role, please click on the 'Apply' button below.

Not ready to apply, or have some questions first?

Call or email me, Janikka Mawdsley at Gordon Yates, to discuss in confidence.