Interiors Customer Relationship Consultant

Interiors Customer Relationship Consultant

Are you experienced in Customer Services and administration? Do you have a consultative approach to promoting and upselling a product?

This could be the perfect opportunity for you - this new role will see you working collaboratively with colleagues on various projects and working together to reach in-house goals. For which as a team and individually, you will be rewarded.

If you have Customer Service experience and an interest in interiors, we encourage you to apply to find out more.

Interiors Customer Relationship Consultant - salary £25,000-£33,000 pa plus benefits, Permanent, South East London. Basic salary is dependent on experience.

Who will you be working for?

Our client is an established well-respected retail supplier with an entrepreneurial culture. Located in South East London, you will join a team who are committed to developing further success.

What will you be doing?

Within this position you will be hands on yourself, interacting with customers, taking orders via email, telephone and in the main showroom. The position of the Interiors Customer Relationship Consultant is varied in that you will also be hands on in supporting the business strategy within a collaborative but small team. For the right person there will be scope to develop further within the role and with the Company in the long-term.

As Interiors Customer Relationship Consultant you will:-

• Support the tracking, collating and interpreting of data relating to sales.
• Providing accurate quotes to customers.
• Related administration - such as responding to emails and data entry.
• Support in providing reports and data to management.
• Consultative approach to following up on leads and promoting products according to customer needs.
• Converting enquiries into sales.
• Liaising with customers on projects.
• Support junior members of staff.
• Developing and building on relationships with customers and clients.
• Identifying and undertaking initiatives aimed at improving the efficiency and effectiveness of the sales function.

What do you need?

• Experience and/or an interest in interior design would be highly desired but not essential.
• Experience within a sales role would be essential.
• Ability to motivate and encourage others.
• Excellent written and verbal communication skills.
• The ability to prioritise workloads.
• An adaptable approach to an ever-changing workloads and deadlines.
• A team spirited approach to your work.
• Creative outlook, results driven attitude and innovative thinking.

What's in it for you?

In return for working within an innovative and dynamic company you will be rewarded for your hard work with brilliant working hours (9am-5pm), development and training in-house, discretionary 6 monthly salary reviews, occasional in-office perks (lunches, etc.), discretionary Christmas bonus' and more…

Are you keen to find out more?

Please respond ASAP or call to discuss further in confidence with me, Pauline Francis

This is a great opportunity to take your sales career to the next level.