IT HELP DESK ASSISTANT - 6 Month Contract
- Recruiter
- Coby Philips Limited
- Location
- England, London, South West London
- Salary
- Up to £28000 per annum + Pro Rata
- Posted
- 19 Jun 2019
- Closes
- 25 Jun 2019
- Ref
- RP190601R
- Contact
- Michelle O'Kane
- Job Title
- DTP Operator
- Industry Sector
- Banking / Finance
- Contract Type
- Contract
- Hours
- Full Time
IT HELP DESK ASSISTANT FOR GLOBAL BANK - 6MTH CONTRACT - £28,000
Duties include:
*Must have practical experience of tackling employee IT issues.
*Technical support in providing the efficiency of PCs, laptops, s printers, scanners and mobile/smart phones),
*Provide first line technical support to London branch staff and escalate to Assistant Manager IT
*Maintain installed PCs, laptops, networks, servers, telephone systems
*Technical assistance and support during BCP testing/invocation ensuring systems are available
*Identify, log and resolve technical issues with software applications and desktops
*Support all IT projects and desktop roll outs in London.
*Ensure usage of incident logging system to accurately record incidents and resolutions.
*Investigate, diagnose and resolve computer software and desktop faults
Duties include:
*Must have practical experience of tackling employee IT issues.
*Technical support in providing the efficiency of PCs, laptops, s printers, scanners and mobile/smart phones),
*Provide first line technical support to London branch staff and escalate to Assistant Manager IT
*Maintain installed PCs, laptops, networks, servers, telephone systems
*Technical assistance and support during BCP testing/invocation ensuring systems are available
*Identify, log and resolve technical issues with software applications and desktops
*Support all IT projects and desktop roll outs in London.
*Ensure usage of incident logging system to accurately record incidents and resolutions.
*Investigate, diagnose and resolve computer software and desktop faults
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