Front of House Manager
- Recruiter
- BIS Recruit Limited
- Location
- London (Central), London (Greater)
- Salary
- £28,000-£32,000 pa dependent on experience
- Posted
- 12 Jun 2019
- Closes
- 26 Jun 2019
- Ref
- 19681-FM
- Job Title
- Administrator
- Industry Sector
- Medical / Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
Have you managed a team and are looking for more responsibility? Are you looking for an opportunity to build and develop your own team?
A fantastic position as a Front of House manager has arisen in a private Harley Street healthcare practice for an experienced receptionist with front of house management experience.
You will be providing full administrative support to the patients, consultants and visitors, whilst also heading a friendly and hard-working team and key to driving the business forward through your customer service and efficiency.
This role is varied and will include:
- To provide professional and welcoming Front of House service
- To manage and motivate the Front of House team
- To mentor and train staff as required
- Manage the Front of House staff rota, holidays, sickness, absence and organising agency cover when needed
- Liaise with In-house consultants with regard to clinic diary management and patient attendance list for consultations
- Manage the patient’s administrative pathway in the delivery of clinical services
- Deliver the daily, weekly and monthly patient activity targets set by the business
- Input data
- Working with Clinical Services Director to handle complaints
- Ensure that all calls are answered correctly in line with Company procedure
- Ensure clean, safe and welcoming environment for consultants and patients
- Working with the Facilities & Maintenance Manager, ensure all policies and procedures in relation to the daily security of the facility are adhered to
- Co-ordinate all post and courier services requirements
- Manage stock of the beverages, newspapers/magazines, plant arrangements
- Ad hoc duties where needed
To be considered for this front of house manager role you must be able to demonstrate previous experience with the below skills:
- Excellent written and spoken communication skills
- Previous front of house, reception experience
- Attention to detail
- High level of customer service
- Good IT skills (including Microsoft Office)
- Show initiative
Working hours are 7:30-4pm/ 11:30-8pm offering £28,000-£32,000 pa dependent on experience.
(Whilst we’d love to get back to candidates individually on the status of their application, please note we are only able to respond to successful candidates due to the huge number of applications we receive for each role).
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV
More searches like this
Not what you're looking for? Get headhunted for relevant jobs.