Customer Service

England, Oxfordshire, Oxford
Up to £11 per hour
07 Jun 2019
05 Jul 2019
Wild Berry Associates
Job Title
Customer Services
Industry Sector
Travel & Tourism
Contract Type
Full Time

We have an exciting opportunity for a Customer Service Representative to work for the largest travel site.

You will be responsible for:

  • Front-line customer care.
  • Respond to queries via live chat and emails.
  • Provide help-desk support to business owners; eg, setting up new accounts onto the system, log-in issues, website format issues etc.
  • Technical troubleshooting is a key part of the role putting the customer experience first whilst also protecting the reputation and integrity of the brand.
  • Provide advice and accurate information to internal/external customers.


  • 1-2 year's experience customer support within a call centre environment, ideally where some degree of technical support was required; email or chat support highly preferred.
  • Experience within insurance, telephony industries would be advantageous.
  • The ability to bring forth excellent customer service skills and a can do attitude.
  • Computer literate with the ability to quickly learn bespoke systems.
  • Confident and competent in troubleshooting technical issues
  • Fluent written and spoken English is essential; a second European language would be a distinct advantage

If you feel as though you have a positive, proactive attidude and would love the opportunity to provide a 5* customer service to our clients, please apply!

Only successful applicants will be contacted

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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