Spanish or German Speaking Customer Relations Officer

Recruiter
Coby Philips
Location
England, London, City of London
Salary
Up to £30000 per annum
Posted
23 May 2019
Closes
20 Jun 2019
Ref
SM230502S
Contact
Michelle O'Kane
Job Title
Customer Services
Industry Sector
IT
Contract Type
Permanent
Hours
Full Time
Spanish or German Speaking Customer Relations OfficerCity of London
Up to £30,000

London of Limassol (Cyprus)

Our Client, A leading Global FinTech company, is seeking a Fluent Spanish or German speaking Customer Relations Officer to help drive the global growth.

Responsibilities:
*Assisting customers with opening new trading accounts
*Handling welcome calls/call-back requests.
*Maintaining contact with existing clients to ensure high levels of client satisfaction.
*Providing general information regarding platforms and services offered.
*Keeping clients up to date with all current and future products.
*Providing quality and efficient live support to existing and potential clients.
*Maintaining professional internal and external relationships that meet Company's core values.
*Delivering service and support to customers through live chats, emails, phone calls and meetings.
*Coordinating with the marketing departments regarding planning seminars, expos and translations of certain campaigns.
Benefits:
*Competitive salary including a 13th salary,
*Relocation package (if applicable),
*Visa arrangements for the employee and family members (if applicable),
*Medical and life insurance,
*Provident fund,
*Discount card for several services and products,
*In-house gym with a personal trainer,
*Free meals and beverages at the in-house cafeteria.

The successful candidate would be fluent in Spanish or German and ideally be degree educated in Finance or Economics.
Account management or Clients services experience is desirable

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