Spanish or German Speaking Customer Relations Officer

Spanish or German Speaking Customer Relations OfficerCity of London
Up to £30,000

London of Limassol (Cyprus)

Our Client, A leading Global FinTech company, is seeking a Fluent Spanish or German speaking Customer Relations Officer to help drive the global growth.

Responsibilities:
*Assisting customers with opening new trading accounts
*Handling welcome calls/call-back requests.
*Maintaining contact with existing clients to ensure high levels of client satisfaction.
*Providing general information regarding platforms and services offered.
*Keeping clients up to date with all current and future products.
*Providing quality and efficient live support to existing and potential clients.
*Maintaining professional internal and external relationships that meet Company's core values.
*Delivering service and support to customers through live chats, emails, phone calls and meetings.
*Coordinating with the marketing departments regarding planning seminars, expos and translations of certain campaigns.
Benefits:
*Competitive salary including a 13th salary,
*Relocation package (if applicable),
*Visa arrangements for the employee and family members (if applicable),
*Medical and life insurance,
*Provident fund,
*Discount card for several services and products,
*In-house gym with a personal trainer,
*Free meals and beverages at the in-house cafeteria.

The successful candidate would be fluent in Spanish or German and ideally be degree educated in Finance or Economics.
Account management or Clients services experience is desirable