Promotions Host/Hostess - Arabic speaking
- Recruiter
- Tiger Recruitment
- Location
- Central London
- Salary
- £28000 - £32000 per annum
- Posted
- 22 May 2019
- Closes
- 19 Jun 2019
- Ref
- NRG17998
- Contact
- Natalie Reason
- Job Title
- Concierge
- Industry Sector
- Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity for an experienced and professional Promotions Host to work alongside a specialised team in a reputable and established Casino located in the heat of the West End has arisen.
In this client facing role, you will be responsible for providing a 5-star concierge service to new and existing members within the Casino in addition to driving new and repeat business.
This role covers a variety of duties including:
The team are seeking a real people person, someone credible, confident and discreet. You must have the ability to remain calm under pressure and deal with a variety of people in a demanding situation (both personally and on the telephone). You must have a flexible approach to work and be able think quickly on your feet to solve problems as and when they arise.
Specifically:
Hours: 40 hours per week
In this client facing role, you will be responsible for providing a 5-star concierge service to new and existing members within the Casino in addition to driving new and repeat business.
This role covers a variety of duties including:
- Providing first-class customer service to all customers within the venue and being the main point of contact for any concierge requirements
- Working collaboratively with all departments within the club and ensure customer experience is kept to expected standards
- Assisting the Customer Relations Manager in producing updated reports for the Club Director on all activity within the Club on a monthly basis or as and when required
- To be responsible for assisting in the planning and delivery of Events within the club
- Completing enhanced Customer Due Diligence and Social Responsibility processes - reporting as required
- Promoting the brand to existing and new customers
The team are seeking a real people person, someone credible, confident and discreet. You must have the ability to remain calm under pressure and deal with a variety of people in a demanding situation (both personally and on the telephone). You must have a flexible approach to work and be able think quickly on your feet to solve problems as and when they arise.
Specifically:
- Fluent in Arabic
- A high standard of written communications
- Excellent verbal communication and interpersonal skills
- Client Facing
- Be good with Mathematics
- The ability to adopt a positive and flexible attitude to changing priorities and procedures
- A proven track record in communicating effectively with internal departments
- A flexible attitude to working hours and the ability travel as and when required
Hours: 40 hours per week
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