Operations Manager - Financial Services

Operations Manager
City of London
Permanent
£50,000 - £60,000 Benefits + Bonus

Looking for an experienced, hands-on and strategic Operations Manager with strong organisational skills.

WHAT YOU’LL DO

The role will have responsibility for the day-to-day management of the team including; travel, regulatory reporting, corporate payment card programme, monthly financial reporting, business continuity and other office operations related administration. The role involves broader administrative activities and other firm-wide initiatives as required. Typical duties will include:

• CRM – daily/weekly updating of Salesforce
• Monthly reporting including checking income reporting to central finance team and reconciling with Salesforce data
• Co-ordinating regulatory reporting and training
• Administration for the Corporate Card Programme (Amex BA) to include processing applications for new joiners, contact point for queries and reconciliation of receipts to credit card spending.
• Responsible for maintenance and testing of regional Business Continuity Plans
• Invoice coding/approval and expense processing for finance team
• Oversee Social Committee budget and events
• Other ad-hoc updates & projects for Office Operations team
• Day-to-day management of Travel including creating accounts for new joiners, being point of contact for queries, managing corporate travel card bookings & expenses, conducting training for new joiners

WHO YOU ARE

To be effective in this role, this individual will need to form strong working relationships and partnerships with others throughout the organization; other operational team members and those in other business operations areas including Information Technology, Human Resources, Finance and Legal & Compliance.

Essential requirements:

• Minimum of 3 years in a similar operational role
• Experience in managing a team/office to a high level
• Advanced knowledge of Windows 10, emphasis on Outlook & Excel. Knowledge of Salesforce (preferred but not essential).
• Excellent standards of spelling and grammar
• Experience of managing a corporate travel programme
• Experience of financial reporting (ideally)
• Experienced in running and implementing events team
• Experience in rolling out best in class training programmes eg: travel, regulatory compliance
• Adaptable, proactive, confident, able and happy to work as part of a small team
• Creative and solutions-oriented
• Confidentiality & discretion paramount
• Demonstrable reliability and stability
• Professional, committed attitude and approach
• Effective professional communication skills & telephone manner, good at building strong relationships
• Ability to prioritise and multi task
• Able to demonstrate experience of strategic initiatives that they have previously formed and implemented

THE BENEFITS

• This role will pay up to £60k (DOE), in addition to a discretionary 25% bonus. Other benefits include:
• 9am-6pm
• 25 days holiday (exclusive of public holidays)
• Complimentary gym membership
• Private medical insurance
• Fun young team
• Fantastic location

This really is a fantastic role where you’ll be joining a friendly, young and dynamic team. We are looking to shortlist this role asap, so apply today.