Reception and Food & Beverage Assistant at a Mayfair trading house - £30k

Do you have reception experience dealing with high profile clients and have at least 2 years hospitality experience (within a hotel or restaurant at 4-star level or above)?  This is an incredibly busy role which incorporates being a Food and Beverage Assistant (50%), Reception (25%) and Office Management/Admin (25%).  The company is a market leading trading house in Mayfair and you would be part of a dynamic and incredibly busy team. The role includes:

Conferencing/Food & Beverage Assistant

• Serving tea, coffee, biscuits and chocolate for internal and external guests
• Serving of breakfast, lunches and dinners
• Liaising with PAs / chefs / butlers / sommeliers / cleaners in preparation for Fine Dining events on behalf of Directors / Guests as per business needs
• Liaising with Sommeliers / Butlers / Team to choose the appropriate wine / champagne from the wine cellar
• Handling food & beverage inventories and stock control (bi-weekly/monthly as appropriate)
• Assistance in the organisation of High Profile events in London
• Maintenance of kitchen, meeting rooms and employee floor as appropriate

Reception services

• Take charge of welcoming & accompanying visitors to meeting rooms
• Coordination / booking of meeting rooms
• Coordination of special requests for visitors (General Concierge tasks)
• Organising hotel arrangements / flights for incoming visitors (current team will provide training)
• Recording and handling of petty cash
• Organising taxi, train tickets as per requests
• Booking of internal / external restaurants / meetings / lunches
• Issue various emails, filing and archiving properly
• Managing all incoming and outgoing calls, faxes, international couriers (training will be provided)
• Printing, filing documents and assist Directors and employees when necessary
• Responsible for maintaining meeting rooms in a clean and tidy state at all times, including preparation of rooms with drinks and stationery etc. before meetings and tidying up after meetings

Office Management and Administration

• Providing security access badges to visitors and new starters, activating each badge on line and allocating access level in accordance with policy
• Stocking of drinks fridges with milk and soft drinks as well as cleaning / maintaining of coffee machines
• Order stationary, maintain stocks of paper / printer toners, food and beverage supplies as needed
• General secretarial duties for senior members of staff including printing / binding of confidential reports for meetings (current team will provide training on specific legal procedures)
• Awareness of aspects of Health and Safety in the office environment (current team will provide training)
• Point of contact with cleaning team, escalate issues with Office team
• Checking some invoices, coding and passing to senior office team (current team will provide training)

It is essential that your written and spoken English is fluent and Intermediate Word, Excel and Outlook is required.  We are looking for someone with fantastic hospitality and front of house experience who is team orientated with the ability to work independently.  You will need to have good admin skills plus good communication skills and thrive in a customer-facing environment.  This is a fast-paced environment and requires a resilient individual who can adapt at a moment’s notice and work under pressure.