Customer Success Manager – SAAS

Location
Central London
Salary
£35000 - £45000 per annum
Posted
01 May 2019
Closes
29 May 2019
Ref
KHBCSM16862
Contact
Katie Hawksley
Job Title
Sales Executive
Industry Sector
Technology
Contract Type
Permanent
Hours
Full Time
Customer Success Manager – SAAS 
Central London – located near main stations
Permanent
£35,000 - £45,000

Tiger Recruitment is currently recruiting on behalf of a tech start up who are designing a product which will revolutionise the architect landscape.

WHAT YOU’LL DO

This is a brand-new role where you will be managing around 50 active accounts through the journey of using this product. Due to this being a start-up, the scope for development and growth within the role is exponential. Duties include:
  • Liaising with clients on a daily basis
  • Training new accounts on the product to enhance their experience as a user
  • Collating feedback to help the product development team to improve the product.
  • Assisting the content manager to create articles to publish within product communities/forums
  • Increasing revenue from account by offering extra services.
  • Attending events to represent the company
WHO YOU ARE
To be successful, you will have two-three years’ experience within either a construction, property, architecture or working in a SAAS environment.

Essential requirements:
  • 2-3 years’ experience liaising with clients and building strong commercial relationships
  • Experience in tech start up or construction, property, architecture
  • Proactive nature
  • Good use of initiative
  • Efficient problem solver
Desired requirements:
  • A university degree
  • Strong knowledge within technology
THE BENEFITS

This role will pay up to £45k (DOE) with excellent benefits.

This a really interesting role where you’ll be surrounded by a supportive and friendly team. Tiger Recruitment is looking to place this role asap, so apply today.

Apply for Customer Success Manager – SAAS

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