MS Dynamics Superuser

England, London, City of London
£14 - £16 per hour + holiday pay
23 Apr 2019
21 May 2019
Jenny Hamilton
Job Title
Project Manager
Industry Sector
Contract Type
Full Time

A leading financial institution requires an experienced MS Dynamics user to support the launch of their CRM portal capability from 13th May until the end of June with potential for extension.

Key Responsibilities

  • Working with the Office Coordinator and Head of Marketing to support the go live process and working with stakeholders to resolve access, connectivity and potential system defect issues.
  • Prioritising and managing live incidents, understanding their impact on end users as well as ensuring fixes are applied by the developer in a timely manner
  • Dealing with end-users to provide solutions to frequently asked questions and determining whether issues are live incidents or user errors
  • Covering front of house reception

Skills and Experience

  • Essential - Can communicate confidently and with clarity with developers and users with a wide variety of technical ability
  • Essential - Experience of Microsoft Dynamics 365 from an administrator/developer perspective (understands Settings and integration with other software. Knowledge of ClickDimensions, Resco, DNN would be useful)
  • Essential - Experience in Front of House reception capability
  • Desirable - Experience of using Content Management Systems (CMS), DNN preferred
  • An intelligent self-starter, confident, a proactive worker and quick on the uptake

If you possess the relevant skills and experience and are available immediately, please submit your CV today

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