Senior Operations Manager

Recruiter
Crone Corkill
Location
England, London, West End
Salary
£60000.00 - £90000.00 per annum
Posted
18 Mar 2019
Closes
26 Mar 2019
Ref
AdvEU_823134
Contact
Crone Corkill
Job Title
Project Manager
Industry Sector
Banking / Finance
Contract Type
Permanent
Hours
Full Time

Senior Operations Manager
Currency Trading Sector
South West
£60k - £90k

We have a great role within an interesting company who is a leading education and training specialist who offer an in-depth and insightful range of courses within the currency-trading sector are looking for an exceptionally experienced Senior Operations Manager to be responsible for directing and coordinating the internal structure of the Global offices who can identify opportunities to streamline business processes and systems.

This is an incredible opportunity to work within a well know, growing company who have successfully helped hundreds of thousands of people across the globe build upon their professional skillset.

Example of Responsibilities:

  • General Management and maintenance of weekly company meeting with Exec team on SWOT planning for the week ahead.
  • To set out and maintain daily, weekly and monthly reporting practices and regular meetings with the teams tracking KPI's -
  • Marketing Manager - Registration and Attend Rates
  • Operations - Events and Client Service Operational processes and KPI's in particular pre course set up for UK and Aus. IT and Infrastructure set up.
  • Sales Director - Number of Front End Sales and Back End sales and cash banked
  • Finance Director - P&L / Cost Management
  • To identify opportunities to streamline business processes and systems, revenue income streams and implementing ways to decrease costs, running an efficient business.
  • To review working practices and improve business processes for each department through analysis and collaboration particularly operations and client services.
  • Training and Managing Operations Managers and Client Services in each region
  • Working closely with Head of Operations signing off F/E and B/E rotas that have been repared based upon best reg, att, sales conversion and all HR related tasks.
  • Working closely with CFO for authorisations for new hires, payroll, commissions, supplier invoices, staff expenses and company budgets in conjunction with Heads of Departments.
  • Direct Manager for Front of House / Events Manager / Operations
  • Assist Sales Director and Client services on escalated complaints.
  • Work close company P&L and budget management - ensuring targets are set, communicated and achieved with weekly reporting of company score card to the Chairmans Executive Office for the Group.

    Desired Skills and Experience:

  • Undergraduate degree in a Business/Legal discipline, or equivalent experience
  • Proven track record in an Operational role
  • Exceptional analytical and numerical skills with the ability to use statistical and other data to produce important reports
  • Consultancy and partnership skills, including negotiating and influencing with the ability to build relationships
  • Crone Corkill is a market leader in the business support and PA field. The scope of our expertise ranges from entry level Administrators, Receptionists, Team Assistants / Team Secretaries to PAs, EAs and Office Managers.
    Crone Corkill is committed to delivering an efficient service which combines speed and quality.

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