Administrator with Customer Service - ASAP start, 6 month FTC

Our client is a leader in computer education, based in fantastic offices in West London. They are in need of a customer service assistant/administrator to join them as soon as possible. Initially this would be on a 4 week temporary assignment, and if it all goes well move to a 5 months FTC.

This is not a sales role and it is not targeted. They need somebody who can come in and assist customers on the phone and by email, discussing the different courses on offer and putting them on to the system. It is coming up to their very busy period so you must be happy working in a busy environment.

You must be available to start as soon as possible, have a fantastic can-do attitude and is happy to muck in where needed.

Responsibilities:

• Deal with inbound calls and emails
• Understand the courses and products on offer
• Ensure customers are on the correct course
• Complete customers paperwork
• DBS check new teachers
• Keep their CRM up to date

Location:

West London

Rate:

£11-12 an hour

***Due to the high number of applications we receive, you will only be contacted if you have been successfully shortlisted. Thank you so much for your cooperation***