Administrator

X_QSS/AM27739

A luxury clinic in the heart of the west end are seeking for customer facing Administrator. You will be meeting with the patients on their initial appointment at the clinic and talking them through their journey up until aftercare.

They are stones throw away from Regents park and have a real family feel environment.

They are looking for well presented, professional and customer service driven candidates who have a consultative approach.

Duties:

• Supporting a sales team with bringing on new patients
• Being the first point of contact for any queries over telephone and email so attention to detail is vital
• Scheduling appointments
• Updating all records and end of day administration
• Dealing with finance email and deposit receipts
• Taking minutes in meetings
• Creating reports and providing general administrative support

Personal Requirements

• Previous customer service/administration experience
• 5* customer service skills
• Working knowledge of Word/Excel/Outlook
• Flexible on working Saturday and shifts 8-4, 9-5, 9-6 (with 1 day off in the week)
• Ability to communicate calmly and compassionately

Benefits

• Private health
• Private Dental
• 28 days holiday
• Pension
• Session ticket loan

X_QSS/AM27739