Customer Success Manager – Architecture

Customer Success Manager – Architecture
Central London – located near main stations
Permanent
£35,000 - £40,000

Tiger Recruitment is currently recruiting on behalf of a tech start up who are designing a product which will revolutionise the architect landscape.

WHAT YOU’LL DO

This is a brand-new role where you will be managing around 50 active accounts through the journey of using this product. Due to this being a start-up, the scope for development and growth within the role is exponential. Duties include:

• Liaising with clients on a daily basis
• Training new accounts on the product to enhance their experience as a user
• Collating feedback to help the product development team to improve the product.
• Assisting the content manager to create articles to publish within product communities/forums
• Increasing revenue from account by offering extra services.
• Attending events to represent the company

WHO YOU ARE
To be successful, you will have two-three years’ experience within either a construction, property, architecture or working in a SAAS environment.

Essential requirements:

• 2-3 years’ experience liaising with clients and building strong commercial relationships
• Experience in tech start up or construction, property, architecture
• Proactive nature
• Good use of initiative
• Efficient problem solver

Desired requirements:

• A university degree
• Strong knowledge within technology

THE BENEFITS

This role will pay up to £40k (DOE) with excellent benefits.

This a really interesting role where you’ll be surrounded by a supportive and friendly team. Tiger Recruitment is looking to place this role asap, so apply today.