Claims Administrator - Financial Services (Glasgow) - Day shift

One of the 'Big Four' Financial Services firms, is seeking individuals to join a high profile project, within Risk and Regulation.

This is a large scale operation, managed on behalf of a bank, focusing on a FCA compliance review of financial products provided to customers.

You will join the investigations team, managing assigned customer cases, to tight deadlines.

This is a fantastic opportunity for graduates and experienced administrators seeking a challenging role with scope to progress, in a fast paced environment.

Responsibilities:

• Gather data and prepare customer cases, using in-house systems.
• Undertake due diligence; proofread all documents and complete security checks.
• Liaise with customers and third parties via written correspondence, to obtain information and provide updates, for individual cases.
• Log and allocate cases for review.
• Liaise with case handlers and senior managers.
• Provide wider team support.
• Work to deadlines.

Requirements:

• Undergraduate degree, is desirable
• Customer service/ administration experience
• Excellent verbal and written communication
• IT proficient, including Microsoft Office packages
• Good attention to detail
• Problem solver
• Deadline driven

This is a full time contract role, for a project until December 2019, based in Glasgow City Centre.

The working hours are Monday - Friday 09:00-17:30 with scope for overtime.

The rate is £90 per day. Full training is offered.

There are multiple intakes in January and February 2019.

If you are interested in this opportunity, please send your CV to Diana Duggan Associates.