Team PA/IT Assistant

My client who is a very well established asset management firm based in the West End is looking for an experienced Team Secretary to provide support to a team of professionals. This is a busy and varied role and would suit someone who enjoys being the go to person and troubleshooting basic IT/technology issues.

Duties include:

• Diary management; arranging and confirming meetings and managing around priorities
• Travel booking arrangements including:
• General correspondence, photocopying, scanning, sending faxes in a timely manner
• Organising expense claims
• Assisting with the preparation of reports (including printing, copying, binding and distribution)
• Assisting with ad-hoc projects
• PC Software: Proficiency with Microsoft Office package (Word, Excel, PowerPoint, Outlook)
• Ad hoc lunchtime reception cover including holiday and sickness cover
• Provide first response assistance to office staff and remote users (including desktop, phone, network and systems support)
• Act as a liaison between the external IT providers and the wider team (including following up and ensuring issues are resolved to the user's satisfaction)
• Installation, operation and maintenance of the computer systems and other technologies, such as communication systems
• Be forward thinking about technology requirements.
• Liaising and negotiating contracts with vendors to ensure effective implementation of hardware and software
• Writing reports, track inventory, evaluating new technologies

Skills and experience required

• Can-do attitude, i. pitching in to get the job done
• Fluent English (written and oral), other languages desirable.
• Works well under pressure
• Proactive with strong initiative
• Well-rounded understanding of technology and a willingness to learn
• An eye for accuracy
• Good communication skills
• Highest degree of confidentiality
• Flexibility on hours, often at short notice
• Team player