Client Service Excutive x2- South West London

Client Services Executive X2
£22K-£28K
South West London

Our client an progressive international financial events and exhibitions company based in the trendy area of South West London are looking for a Client Service Executive to join their growing team. They are looking for someone who is passionate about customer service and wants longevity within a company who prides themselves on progressing their employees. 

The Role

• Act as a liaison between external customers and internal departments for the organisation.
• Interaction through telephone, email, in-person meetings
• Cancellation and Complaint Handling
• Diary Management for the Trader Coaches on the Trading Floor
• Account Manager for delegates attending your organised events
• High energy outbound calls to delegates to their coaching sessions
• You will be responsible for filling the diary of our trading coaches by SMS, email and telephone communication
• Create reports, email templates and client communication sends
• Basic technical support for delegates with our trading systems
• Ensuring all clients receive high levels of service at all times, written, verbal or in person

The Person 

• You must have strong multitasking ability, attention to detail and diary management
• You must have great phone mannerism and writing ability
• You need to have great organisation skills and able to commit clients to book and attend meetings
• You will need to be confident, a self-starter and have a methodical approach to tasks
• Must be detailed and accuracy focused
• Excellent time management skills
• Strong Microsoft Office skills
• Lots of energy  with a bubbly personality

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114