Front of House and Operations Support

A business consultancy firm are looking for a Front of House and Operations Support to join their team on a permanent basis. The successful candidate will have the ability to prioritise and deliver efficiently, whilst remaining calm, professional, warm and friendly. Understanding the importance of excellent client service is key to this role, previous admin or receptionist experience will be beneficial.

Responsibilities:

• Providing reception and front of house duties, being the face of the company, greeting colleagues and visitors
• Operating the switchboard in a warm, confident and friendly manner and taking messages accurately
• Hosting and attending weekly Business Services team meeting
• Ensuring all facilities are of an exceptionally high standard and meeting rooms are fully stocked with required and functioning audio-visual equipment
• Carrying out minor repairs and liaising with the landlord regarding other facilities management as required
• Ensuring office equipment and items are always well stocked
• Managing the day to day facilities within the office, rectifying any outages or issues promptly, using external suppliers where required
• Ensuring that all relevant legislation is adhered to
• Maintaining high standards of health and safety, improving green credentials where possible and maintaining alarm and building access passes
• Helping Partners, Consultants and Business Services team plan for meetings and workshops, bringing creative ideas for room-layout, and use of workshop materials
• Organising catering for meetings, together with other requirements e. workshop materials and equipment
• Assisting with organisation of events and supporting the Operations Manager, including both onsite and off-site events
• Booking meeting rooms, couriers, restaurants, and travel arrangements
• Assisting and providing ad-hoc support to Operations Manager, Business Services department and Human Resources team
• Ensuring that all support and process manuals are reviewed and updated regularly

Essential Skills and Experience:

• At least 2+ years' administration experience
• Experience working in a highly customer-focussed environment
• Strong interpersonal and communications skills across all levels of the company
• High attention to detail and able to work with tight deadlines
• Ability to organise, prioritise and delegate

If you feel that you fit the above criteria then please apply today by submitting your CV to us.

Please note due to the high volume of applications that we receive only successful applicants will be contacted.

We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database once we have contacted you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to How We Use Your Personal Information.