Merchandising Administrator

Do you have amazing customer service skills and love client contact. In the future do you want a role where you look after your own clients and have a taste of account management and business development? If the answer is yes then read on and apply now........

The Client:

A prestigious, London based, promotional merchandise supplier. They have successfully designed and supplied promotional and fundraising merchandise to a wide range of UK customers for over 30 years. Their success is built upon delivering a quality of customer service that is second to none. The highly skilled team is dedicated to maintaining their position as the UKs number one promotional merchandise company.

The Role:

You will provide vital, all-round support to 2 members of the sales team. This includes sourcing products, briefing in-house designers and general support. This is a rare opportunity to develop a wide range of customer service skills to the highest level.

In this role you will:

• Deal with client queries over the telephone
• Provide sales team with quotes, order confirmations and other relevant paperwork
• Provide full administrative support performing as a PA for two Sales Executives
• Assist in sourcing promotional products
• Produce artwork briefs for our in-house design team
• Liaise and negotiate with product sourcing houses and manufacturers
• Input client information to the sales CRM/database application

The Candidate:

The ideal candidate will need to have excellent customer service skills and experience. Have sales/sales support experience or administration experience within a busy office. Be confident using MS Office and be numerate.

If you have experience of sales or dealing with overseas suppliers or promotional merchandising, then that’s a huge bonus!

The hours are 9am-6pm Monday to Thursday and 9am-5.30pm on Fridays.

The office is located close to Kentish Town and Gospel Oak stations.