Customer Service Advisor

Location
England, London, City of London
Salary
Up to £9.33 per hour
Posted
04 Jan 2019
Closes
01 Feb 2019
Ref
161318
Contact
Tate
Job Title
Customer Services
Industry Sector
Retail
Contract Type
Temporary
Hours
Full Time

Our client a leading Men's Fashion Retailer located in London Bridge are looking to expand their customer service call centre team over their peak period. We are looking for candidates seeking the opportunity to go temp to perm as well as candidates looking for short term opportunities.

These positions working in a fun-filled, high energised team environment are an integral part of the customer service team and will involve taking inbound customer queries, responding to email queries and providing 5 star customer service at all times.

We have FULL TIME & PART TIME positions available.

The hours we have on offer are;

Monday to Friday 9am - 6pm OR 10am - 7pm OR 2pm - 11pm, rotational shifts.

Part time (up to 25hrs) opportunities will be from 6pm - 11pm on the weekdays and weekends 10am - 7pm.

You will be responsible for;

  • Answering and assisting all customer queries
  • Providing detailed information to the customer
  • Chasing up delivery issues and concerns with the third party
  • Upselling where possible
  • Answering and managing the customer 'Web chat'

The successful candidate must have the following;

  • Exceptional phone manner
  • Positive attitude
  • Customer service experience
  • Be a team player
  • Self-motivated
  • Experience with KPI's

The benefits are as follows;

  • Paying £9 per hour
  • Discounted clothing
  • Monthly team lunches
  • Incentive vouchers to win

You MUST be available to attend an assessment centre on the 10th January and start the 16th January. This non-negotiable

For the right candidates who are hardworking and demonstrate a positive and professional approach have the opportunity to go permanent.

So what are you waiting for APPLY TODAY!!

Tate is acting as an Employment Business in relation to this vacancy.

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