Donor Administration

SW1P 3RB, London (Greater)
£12 ph
04 Jan 2019
01 Feb 2019
Job Title
Industry Sector
Contract Type
Full Time

Start asap 4-6 weeks


We have an opportunity to work for an international charity based in Westminster within donations and administration. The role requires someone with great attention to detail and a warm and welcoming attitude as it involves speaking to donors and internal stakeholders on the phone and via email. We need a bright and on the ball administrator that can input data accurately and get involved with the team and members of the charity.


  • Be the first point of call for all donor enquires by phone, letter or email. To respond to these enquires by sending out the relevant materials and correspondence in a timely manner.
  • To keep the database up to date and accurate to ensure effective communication with branch leaders, members and supporters.
  • To assist in developing, implementing and maintaining an efficient and effective data management administration system for the Fundraising department.
  • To maintain member and supporter trust and confidentiality at all times.
  • To plan and engage supporters with updates, resources and cross-selling of products to maximise interest and responses from donors
  • To be responsible for sending out thank you letters and other correspondence in response to fundraising appeals or other communications material.
  • Experience of working in a customer/supporter or membership role dealing with customers or donors via letter, email and over the phone.
  • Experience of working with external agencies in order to manage mailings or production of materials.
  • Experience of working in an office managing a varied range of administrative tasks, including minute taking at meetings.
  • High level of computer literacy- proficient in MS Office in particular Excel, Word, PowerPoint and Outlook.
  • Experience of database administration and their use in marketing effectively to donors and members.
  • Excellent administrative and organisational skills – an ability to effectively manage workload and meet set deadlines.
  • Excellent interpersonal skills – ability to engage with a wide range of people both through written and verbal communication.
  • Team player- ability to work with others and contribute to the success of the Team.

Apply for Donor Administration

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

Upload from your computer

Or import from cloud storage

Your Supporting Document must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 1MB

4000 characters left

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on SecsintheCity you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs