Front of House Manager - Creative Agency

Location
London
Salary
£30000 - £32000 per annum
Posted
01 Jan 2019
Closes
25 Jan 2019
Ref
33333
Contact
Michelle Davies
Job Title
Office Manager
Industry Sector
Creative, Media, PR
Contract Type
Permanent
Hours
Full Time
Calling all FOH Managers!!

Are you a born relationship builder with strong Front of House experience and a super sociable personality? Do you love being the lynchpin of the office? Do you have experience managing a team of Receptionists? If so, and if you would love to work for a really exciting creative agency, with people at its core, then please read on!

My client, an exciting PR company with a really cool culture and amazing offices, are looking for a top class Front of House Manager to join their team. This is a fantastic company with amazing benefits and social aspects, an in-house bar, agile working and more! The people are warm and really fun with a passion for what they do. In return for being part of an amazing office culture, this role requires someone fully committed and experienced to hit the ground running!

Day to day, this role will involve acting as an ambassador for the company; you will be the first POC in the office for stakeholders and Directors alike, so should have excellent relationship management and a calm, unflappable and helpful nature. You will be managing the 2x Receptionists including all reviews, training and inductions, so proven experience leading a team is a must. In addition, as a House Manager, you will be making sure all meeting rooms are maintained, overseeing the provision of catering services and much more. The crux of the role is based around client and customer service as well as relationship management as this role revolves around dealing with people. It is also extremely hands-on role, requiring a muck-in character with exceptional attention to detail.

To be considered for this role, you will have at least 2 years in a similar FOH/ Office Management/ Senior Receptionist role and will be a natural leader with proven management skills. You will be confident dealing with people at all levels, and will understand and appreciate excellent customer/ client services. Strong intuition and a sociable nature is a must as well as a fantastic work ethic. The ideal candidate would have strong experience from a relevant creative industry or hospitality background.

If you are someone who will go above and beyond with a keen eye for detail, who takes pride in your work, then do not delay and apply today for an immediate interview.

Impact is an inclusive agency committed to building diversity in the Media and Creative Industries

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